Returns & Exchanges

At Culturelle®, we want you to be completely satisfied with your fashion purchase. If your order doesn't meet your expectations, you can return or exchange unworn items with tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all original garment tags and labels remain attached to the clothing.

3

Affix Shipping Label

Download and print the prepaid shipping label provided by our portal and attach it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing